Drum Tipping Station

3defacto’s drum tipping station enables ergonomic and safe discharge of liquid or viscous media directly into the process. The drum is emptied via an electrically or hydraulically powered tipping mechanism – either manually or fully automated. Optional features include level sensors, weighing systems, or docking components.

Key Features

Safe and user-friendly handling of standard drums
Electric or hydraulic drive
Compatible with spill trays, pumps, and piping
Optional integration of load cells or empty-level sensors
Suitable for food, chemical, and pharmaceutical sector
CIP-capable and documented cleaning in compliance with GMP/FDA

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Software

Good. Better. Optimal.

At 3defacto, we see software as an essential part of modern engineering and production processes. Our solutions combine hands-on mechanical engineering expertise with digital intelligence — for measurable efficiency, tangible progress, and full customization.

From CAD, PDM, and process integration to automation, we develop software tailored to our clients’ workflows, systems, and structures. The result is not just working technology, but a powerful tool — from design to shop floor.

3defacto NEXUS IoT Platform – Your System, Live and Connected

3defacto NEXUS is the intelligent IoT platform for connected production — controllable via smartphone. Whether management, maintenance, or purchasing – all departments access real-time machine data.

Key Features:

Live monitoring of production status, capacity, and OEE
Alerts via app and email in case of malfunctions or maintenance needs
Digital reports, log files, and camera access
Direct access to customer service and spare parts
Secure remote access via VPN (ISO-certified)

Prevent Downtime Before It Happens

NEXUS detects potential issues before they cause failures. Stay ahead of problems and avoid unplanned stops.

Customer Service

Accessible. Competent. Straightforward.

Do you have a problem with your machine or system? Our qualified engineers, specialized technicians, and programmers are happy to assist you—quickly, reliably, and efficiently! Please describe the issue as thoroughly as possible and use our contact form for this purpose. Our specialists will get back to you within four hours. Our goal is your satisfaction.

Your direct line to our customer service!

The service of 3defacto GmbH is available on weekdays between 8:00 a.m. and 5:00 p.m. (GMT+2). We guarantee a response within four hours during business hours. If available, please have your project and order number ready.

Service-Hotline: +49 6151 7808 110
E-Mail: service@3defacto.de

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Our Services

3defacto offers you comprehensive maintenance as well as fast and straightforward service for any issues. Our services in the customer service department include:

Maintenance

Inspection of your entire system/machine by our service technicians on-site
Checking safety-relevant components
Maintenance plans specifically tailored to your system/machine
Inspection according to WHG (Water Resources Act) guidelines
Precise documentation of the inspection
Performing machine and system upkeep
System optimization or correction of defects
Optimization of energy efficiency
Prevention of downtime and disruptions
Extension of the operational lifespan of your systems/machines

Technical Support

Quick Problem Resolution
Assistance with system optimization
Remote maintenance
Providing answers to any questions

After-Sales-Service

Reliable – even after the project is complete

Even after your project has been delivered, we’re still here for you. Our After-Sales Service supports you with any technical or functional questions about your design or product. Whether you need adjustments, documentation support, or further development – our experts are ready to assist you reliably and efficiently.

Thanks to the long-standing experience of our teams, you benefit from direct points of contact and quick, qualified responses.